Host Chat
Unlock The Power of Direct
Communication For Smoother Coordination with
Host Chat.
Elevate guest experience with our digital concierge feature, which acts as a bridge for seamless communication between guests and hosts within the mobile app.
From addressing event-specific queries to delivering real-time updates, the concierge serves as a direct channel for personalised communication.
What sets it apart is the human touch – guests can interact with a real person rather than a robot, ensuring a more authentic and tailored experience.
- Guests have the option to initiate a two-way conversation through the mobile app to promptly address any enquiries not covered by the FAQs.
- The digital concierge functions as a dynamic tool for real-time communication, allowing hosts to manage the feature for extending last-minute details.
- Additionally, guests can place food and beverage orders, make travel requests, and secure reservations.
- Hosts have the capability to ascertain the time zone and language preferences of the individual engaging in the chat.
The Advantages of Using Our
Host Chat Feature
Convenience
The convenience of streamlined communication directly through the platform and mobile app eliminates the need for guests to resort to a helpline, offering a more accessible and user-friendly avenue for resolving concerns and obtaining information.
Capability
Hosts have the capability to ascertain the time zone and language preferences of the individual engaging in the chat.
Communication
Real-time communication capabilities enable quick and efficient exchanges, allowing hosts to promptly address queries and provide updates, thereby significantly enhancing guest satisfaction.
Personable
Guests enjoy the advantage of direct contact with a human event host, eliminating the impersonal touch of automated responses.
Related Features
Host Messaging
Guests
Push Notifications
